Shipping policy

Thank you for shopping with The Better Store. We are committed to delivering your orders quickly and securely.

Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Orders placed after 5:00 PM will be processed on the next business day.

Shipping Time

Estimated delivery times are:

• Metro cities: 3–7 business days
• Non-metro cities: 5–10 business days

Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping on orders above ₹999.
• Orders below ₹999 will be charged a shipping fee calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and tracking link.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service disruptions
• High order volumes

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with your order number and supporting photos (if applicable). We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: thebetterstore07@gmail.com